Is my request automatically confirmed?
No. Your journey is booked only after Ridevia sends written confirmation.
How much notice should I give?
Please provide at least 24 hours where possible. Urgent requests may be made by telephone or WhatsApp, subject to availability.
Do you monitor flights?
Yes, flight monitoring is included when a valid flight number is supplied.
How much waiting time is included?
45 minutes after airport landing, 30 minutes at cruise terminals and 10 minutes for local pickups. Additional waiting is £25 per hour, calculated proportionally.
Can I request a child seat or accessible vehicle?
Yes. Child seats and wheelchair-accessible vehicles can be requested, subject to availability and confirmation.
How can I pay?
Payment may be made securely online, by bank transfer, or to the driver by cash or card, subject to confirmation.
Can prices be shown in euros or dollars?
Ridevia may show approximate EUR or USD equivalents for reference. All bookings are priced and charged in pounds sterling.